What should staffing agency contracts include for an event venue?
Key terms in the agreement
A staffing agency contract sets out how the agency supplies workers and how you pay for them. Include the roles and number of staff, hourly rates or flat event fees, minimum shift lengths, overtime charges, and how invoices are issued and paid. Most agreements also state who handles payroll, taxes and workers' compensation for the people placed with you.
Ask for clear terms on cancellations, no-shows and last-minute changes, since event schedules shift often. Specify who handles discipline or removal of a worker, and how quickly the agency must replace someone who does not show up.
- Roles, headcount and required skills or certifications
- Hourly or per-event rates, plus overtime and minimum shift terms
- Cancellation and no-show fees for both sides
- Proof of insurance and workers' compensation coverage
- Background check and training commitments
- Payment terms and invoice details
Liability and compliance
Read the indemnity and insurance sections closely, since they decide who pays if a worker causes injury or damage. Ask for certificates of insurance and check that coverage amounts meet your venue's requirements. Your own event insurance may also need to name the agency or cover the workers placed.
Staffing rules, licensing and worker classification vary by location. Confirm the agency follows the rules where your venue operates, and have a qualified professional review the final contract.
Common mistakes
- Signing without checking who is responsible for workers' compensation and payroll taxes.
- Assuming the agency's insurance also covers your venue's own liability.
- Leaving cancellation and replacement timing out of the agreement.
